Privacy Policy
Last updated November 6, 2026
Tensor LLC ("Tensor", "we") makes the apps Holmes, GoodWiFi, BookOne and Tracta. This policy covers this website (tensorhq.us), our short links at go.tensorhq.us, and Tensor Promo, the tool we use to publish videos and posts to our own social media accounts. Each app has its own privacy policy, linked from that app's website.
This website
tensorhq.us is a static page. It sets no cookies, runs no analytics and has no forms. Our hosting provider keeps standard server logs, such as IP address and time of request, for security and operations.
Short links
Links in our posts and profiles (go.tensorhq.us) send you on to an app's website or App Store page. When you open one, we record the time, which post the link came from, the general kind of device (for example iPhone, Android or desktop) and a one-way keyed hash of your IP address. We use the hash only to count repeat visits; we cannot turn it back into your IP address. We use these records to see which posts bring visitors. We do not use them to identify you, and we do not sell or share them.
Tensor Promo and connected social accounts
Tensor Promo publishes videos and posts to social media accounts that Tensor owns, including TikTok, Instagram, X and LinkedIn. It is not offered to the public, and only Tensor's own accounts are connected to it.
When we connect one of our accounts, the platform gives Tensor Promo:
- basic profile information for that account, such as its ID and display name;
- access tokens that let the tool post on that account's behalf;
- the list of videos that account has posted and their public statistics, such as views, likes and shares.
We use this only to publish our own content and to measure how it performs. Tokens are stored encrypted in Amazon Web Services and are never shared. Tensor Promo does not read, collect or store information about other users, viewers, followers or commenters.
Who we share information with
We use Amazon Web Services to host the website, short links and Tensor Promo. We do not sell personal information and do not share it with advertisers or data brokers.
How long we keep it
Access tokens are kept while an account is connected and deleted when we disconnect it. Short-link records are kept as long as we need them to measure our posts. You can ask us to delete any information about you at the address below.
Children
This website and Tensor Promo are not directed to children under 13, and we do not knowingly collect information from them.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Questions or requests: hello@tensorhq.us